Is Harley-Davidson Screwed? How America's Greatest Motorcycle Brand Became a Prisoner of Its Own Success
Harley-Davidson has something almost every motorcycle manufacturer on earth would kill for: a name known by people who couldn't tell a crankshaft from a kickstand. It has history, mythology, dealers, clubs, tattoos, movies, merchandise, and one of the most loyal customer bases in motorcycling. And that may be exactly the problem. Harley spent decades building the perfect motorcycle for the Harley rider. Unfortunately, the Harley rider got old. Now Milwaukee faces an uncomfortable question: What happens when your most loyal customers won't accept change – but aren't buying enough motorcycles anymore?